The Repaw Room T&Cs

The Repaw Room T&Cs

Consumer Terms and Conditions

1. The Promotion is a prize draw, which is only open to residents of the United Kingdom & Ireland; entrants must be aged 18 and over.

2. The Promoter is John Mackle (Moy) Ltd trading as Naturo Pet Products, 40 Corrigan Hill Road, Moy, Dungannon, Co. Tyrone Northern Ireland BT71 6SL.

3. Please do not send entries to this address, all entries must be submitted on

4. The competition start date is 21/102021. This will run until 01/11/2021. Winners selected must be available on Friday 5 November to claim their prize which will be: repair of chosen item free of charge within reason (if item is brought in person, the repair service will do its best to fix, and if not possible, advise on how to do so) consultation with dog behaviourist Leon Towers, complimentary refreshments at venue, and product samples to try.

5. It is not promised the item being repaired will be repaired to original condition. Competition winners accept full liability and responsibility for any changes made to item brought in for repair.

6. The item must be small enough to be brought easily to the event on the day.

7. Competition winners will be responsible for paying for their own travel, accommodation, and any other cost implications for attending the event at Kopple 540, 54-56 Oxford Street, London, W1D 1BQ.

8. The competition is not open to employees of Naturo Pet Products or its group companies, any members of the employee’s families, their agents, or anyone else connected to this promotion.

9. Entry into the competition is acceptance of these terms and conditions. The decision of the Promoter is final and no correspondence will be entered into.

10. No purchase necessary.

11. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be entered for any technical or other reason.

12. 15 lucky winners will be selected at random by Naturo Pet Products. You will be contacted via email if you are successful.

13. Entering content at is permitting the use of such content by Mackle Pet Foods on the Naturo Natural Pet Food Facebook, Twitter & Instagram Pages only.

14. The name of the competition winner(s) may be confirmed on the Naturo Natural Pet Food Facebook, Twitter & Instagram pages and the winner will be contacted by phone or email within 48 hours of being selected a winner.

15. If a winner does not respond to Naturo Pet Products within 2 days of being announced as the winner, then the winner's prize will be forfeited and the Promoter shall be entitled to select another winner (and that winner will have to respond to the message from the Promoter within 2 days or else they also will forfeit their prize). If a winner rejects their prize, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner.

16. The Promoter reserves the right to substitute the prize with a prize of equivalent value in the event of the original prize being unavailable or in the event of circumstances outside their control. There is no Cash alternative.

17. Details of the winner will be published.

18. The Promoter accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the competition or accepting the prize.

19. The Promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this competition with or without prior notice due to reasons outside his control (including, without limitation, in the case of anticipated, suspected or actual fraud).

20. The Promoter shall not be liable for any failure to comply with his obligations where the failure is caused by something outside his reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, civil unrest, supervening legislation or any circumstances amounting to force majeure.

21. The competition will be governed by the law of Northern Ireland and all information held will be GDPR compliant. Information will be held for 12 months following the competition.

22. The Promoter will use video/audio recordings from the day of the event to use on Naturo Natural Pet Food’s website, Facebook, Twitter & Instagram Pages and relevant promotional media platforms not limited to online and in print.